Solutions

Features and Options

Enterprise Integration

@Road Integrated Data Services Datasheet (pdf)

DirectData

DirectData is an optional @Road service that provides one-way data transfer from @Road to your in-house systems, such as dispatch operation systems or other customer databases. DirectData employs open-standard XML and leading security and encryption capability to continuously transmit data from @Road as your vehicles update, enabling you to perform calculations or develop custom reports as needed. There’s no need to modify any of your systems to use the @Road DirectData service.

Contact ACSG@road-inc.com for more information.

@Road MEA

The @Road Mobile Enterprise Access (MEA) solution provides mobile workers with convenient and secure access to enterprise data. Using standards-based client/server enabling technologies, @Road MEA eliminates the complex middleware layer to enable the integration of mobile applications with legacy databases and back office applications.

@Road MEA is designed to:

Improve communication with field employees
Reduce field service operation errors
Lower costs by direct integration with back-office applications
Automate and streamline business processes

The @Road MEA solution includes use of a standards-based, Java-enabled hand-held device that enables mobile workers to bi-directionally access data from back office database applications, ERP and CRM systems, and other mission-critical systems and web services. @Road MEA empowers mobile workers to incorporate time-sensitive data collection from the field, to solve field service issues with real-time back office data, and to make off-site decisions with dynamic business intelligence available at their fingertips.

Contact ACSG@road-inc.com for more information.

@Road MEA White Paper (pdf)

Extended Data Storage

@Road standard service allows for about 14 days of data storage. @Road Extended Data Storage is available when business processes or industry regulations require longer-term reporting periods and access to location data. With Extended Data Storage, @Road maintains your data on our servers, so there’s no hardware to purchase and maintain. Your historical information will be accessible at any time during the time period you specify.

Contact ACSG@road-inc.com for more information.

@Road Application Program Interface (API)

The @Road Application Program Interface (API) gives you the power to bi-directionally integrate your existing applications with the @Road LocationSmart_SM platform, extending the benefits of @Road Mobile Resource Management (MRM) solutions to your entire organization. Such integration may reduce data entry duplication, enhance customer service and deliver a solid return on investment.

@Road API securely links applications by employing industry-standard XML document requests and responses that use a standard set of location service “tags” to identify individual fields within a request and response. @Road leverages industry standard XML parsers to decode XML document requests and encode XML document responses.

In addition, @Road provides software templates to facilitate rapid development and integration to your existing or third party applications. You may use these templates “as is” or modify them as needed.

Contact ACSG@road-inc.com for more information.

TCP Connect

@Road TCP Connect allows mobile workers to link external IP-enabled devices—such as a mobile computer or hand-held device—to the wireless modem within the @Road iLM^® (Internet Location Manager). This allows mobile workers to remotely access email, ordering, inventory and other corporate applications over the Internet. TCP Connect also enables your mobile workers to request internal information from the iLM, including GPS-based location information, unit temperature, vehicle battery voltage, ignition status and Sensor Services inputs.

TCP Connect provides rapid return on investment by helping you:

Increase productivity by enabling mobile workers to submit time-critical documents from the field
Reduce costs by minimizing fuel cost and associated mileage expenses
Decrease billing cycle time by eliminating submission and data-entry delays

Contact ACSG@road-inc.com for more information.