Professional Services

 

Field Service Management Training

To ensure effective knowledge transfer and a rapid return on your investment, @Road offers a range of customized and public training courses, master classes, partner certification and consultancy services for our Field Service Management (FSM) solutions.

 

Training Courses

@Road offers a comprehensive portfolio of Taskforce training courses, including a generic foundation training course, user training courses and specialist programs for integration, implementation and support teams. Product update and ”train the trainer” sessions are also available. All training courses can be customized to meet individual customer and partner needs.

Click any link below to view course outlines:

Taskforce Foundation course outline (PDF)
Taskforce Operations user course outline (PDF)
Taskforce Field user course outline (PDF)
Taskforce UAT team training course (PDF)
Taskforce Integration course outline (PDF)
Taskforce Databuild course outline (PDF)
Configuring the Taskforce Field client (PDF)
Taskforce configuration course outline (PDF)
Taskforce ”Train the Trainer” course outline (PDF)
Taskforce Operational user administration course outline (PDF)

 

Master Classes

@Road Master Classes are highly focused, one day training sessions for mature, expert Taskforce users. Master Classes provide users access to an “ask the expert” forum, offering fast-track advice on aligning Taskforce configuration with business requirements.

Master Class Outline

 

Partner Certification

Certified partners are able to work expertly with Taskforce, offering implementation and/or support services. Certification can be achieved at both the individual and organizational levels. The process combines formal training with hands-on practice of live Taskforce implementations.

 

Consultancy Services

With its Consultancy Services, @Road offers advice on training strategy, training program management and support.

For further information on @Road Field Force Management training, or to sign up for any of our courses, please contact us at +44 (0) 1473 696-300 or cmorriston@road-inc.com.

 

 


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