Cox Communications Selects @Road
For Mobile Resource Management
The Third-Largest Cable Provider in the U.S. Signs Agreement to Use @Road MRM Solution Designed to Improve the Productivity of Approximately 6,000 Operational Vehicles
FREMONT Calif. (May 22, 2007) – @Road, a Trimble Company (NASDAQ: TRMB) and and leading provider of end-to-end solutions for mobile resource management (MRM), today announced that Cox Communications Inc. has signed an enterprise corporate purchase agreement for @Road MRM solutions. Cox is currently piloting the @RoadŽ GeoManagerSM on-demand MRM solution with on-board (OBD-II) vehicle diagnostics feature in their Oklahoma, Kansas and Las Vegas systems. Cox plans a broader deployment that is expected to cover a total of 6,000 Cox field service and support vehicles, including those under the current pilot. @Road's flagship GeoManager MRM solution for field force management is designed to give businesses like Cox the ability to optimize the management of their mobile workers, their work and their assets in the field for achieving improvements in field technician productivity, superior quality service, safety and higher levels of customer satisfaction and retention.
"We are pleased that Cox Communications, an industry-leading broadband communications provider, has selected @Road's MRM solution," said Ken Colby, @Road president and general manager. "We believe that this customer win is not only an illustration of our ongoing ability to capture new business but also an indication of our capability to deliver comprehensive and scaleable MRM solutions to large organizations who can have complex field service delivery requirements. We look forward to helping Cox optimize the delivery of outstanding products and services to its customers."
Cox Communications is a multi-service broadband communications and entertainment company with more than 6 million total residential and commercial customers. The third-largest cable television company in the U.S., Cox is noted for its high-capacity, reliable broadband delivery network as well as its ability to provide award winning customer service.
“We are excited about working with @Road and implementing its GeoManager MRM solution into our operations,” said Mark Leuenberger, director of field operations technology for Cox Communications. “We believe that the @Road solution can play an important role in enabling us to improve our operational efficiencies and exceed our customers’ expectations for superior service delivery.”
@Road GeoManager is an on-demand solution for MRM designed to help businesses streamline field service delivery operations while maximizing mobile workforce productivity and driving-up customer service. GeoManager can accomplish this by providing businesses with the location relevant, time-sensitive information they need to proactively respond to service delivery requirements in the field. This information can include on-demand or scheduled reports that are designed to detail events and conditions in the field, regardless of geographic location or size of the workforce.
@Road GeoManager is also designed to continuously stream field service data to back-office applications through application programming interfaces (APIs) or direct-data feeds. GeoManager is a scalable, enterprise-class, reliable, and secure MRM solution offered on a hosted and subscription-based software delivery model.
As part of the agreement, Cox intends to deploy an @Road on-board vehicle diagnostics and reporting solution based on OBD-II industry standards. @Road Vehicle Diagnostics is designed to retrieve vehicle operating information from the vehicle's electronic on-board control module. Information generated from the OBD-II appliance is designed to be transmitted via the @Road iLM® in-vehicle wireless communication device to Cox managers in the form of daily or real-time online reports detailing such vehicle data as fuel usage and Power Take-Off (PTO), as well as engine fault codes related to oil pressure, coolant temperature, excessive engine speed and more. This information can be used to remotely monitor important engine parameters for proactive preventative maintenance, which can help reduce vehicle down time, fuel and other operating costs.
@Road, a Trimble Company, is a leading provider of solutions designed to automate the management of mobile resources and to optimize the service delivery process for customers across a variety of industries. @Road delivers Mobile Resource Management solutions in three key areas: Field Force Management, Field Service Management and Field Asset Management. By providing real-time Mobile Resource Management infrastructure integrating wireless communications, location-based technologies, transaction processing and the Internet, @Road solutions are designed to provide a secure, scalable, upgradeable, enterprise-class platform, and are offered in on-demand software delivery, on-premise or hybrid environments that can seamlessly connect mobile workers in the field to real-time corporate data. @Road is based in Fremont, Calif., and has a global presence with offices in North America, Europe and Asia. For more information on @Road solutions, visit www.road.com.
This press release includes certain forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. These statements involve risks and uncertainties, and actual events and results may differ materially from those expressed or implied herein. Factors that could cause or contribute to such differences include: Cox Communications reducing or cancelling its plans to deploy the @Road MRM solutions, or changing the type of @Road solutions to be deployed; the ability of the @Road MRM solutions to optimize field force management and improve field technician productivity to Cox's satisfaction; the ability of @Road to capture new business; and @Road's capability to cost-effectively deliver comprehensive and scaleable MRM solutions to large organizations like Cox, which have complex field service delivery requirements. More information about potential factors that could impact Trimble's business and financial results is set forth in reports filed with the SEC, including Trimble's quarterly reports on Form 10-Q and its annual report on Form 10-K. All forward looking statements are based on information available to Trimble as of the date hereof, and Trimble assumes no obligation to update such statements.
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@Road, the @Road logo, iLM and GeoManager are trademarks, registered trademarks or service marks of @Road, Inc. All other trademarks or service marks used herein are the property of their respective owners.
Bob Stern
@Road
Senior Public Relations Manager
T: (510) 870-1360
bstern@road-inc.com
Copyright 2008 @Road, a Division of Trimble Navigation Limited. All rights reserved